Managing Conflict Through Communication 5th Edition

$14.75

ISBN: 9780205862139
Author: Dudley Cahn, Ruth Abigail

Product Details


  • Managing Conflict Through Communication, 5th Edition provides a comprehensive guide to effectively managing and resolving conflicts through communication strategies.
  • The book covers essential topics such as conflict resolution theories, communication techniques, negotiation strategies, and practical approaches for managing interpersonal and organizational conflicts.
  • This edition has been updated with new research findings, contemporary case studies, and practical examples to reflect current practices and advancements in conflict management.
  • It is written in an accessible and practical style, with clear explanations, step-by-step guidelines, and a variety of resources to enhance understanding and application of conflict management techniques.
  • The 5th edition also includes review questions, role-playing scenarios, and online resources to support learning and provide additional practice opportunities in managing conflict through communication.